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Key Differentiators
Service & Industrial Stack
Technology Stack
Delivery Model
Operating Model
Application Development
Application Maintenance
Re-Engineering
Product Engineering
Testing
Infrastructure Maintenance
Customer Benefits
 
 


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APPLICATION MAINTENANCE


In the software lifecycle, nearly 70% of the cost goes into Application Support & Maintenance activities. Research suggests that large enterprises spend an average of 73% of their IT budget on Application Maintenance of existing system. Clearly, Application Management presents the most potential for cost savings in global enterprises.


Dynamites Consulting offers a cost effective solution to customers through

  • Focus on performance measures and continuous improvement besides Service Level Agreements (SLAs)
  • Timely resolution of issues and root cause analysis of each issue
  • Established support matrix offering Help Desk services
  • Multi-level maintenance process using a Corrective, Preventive, Adaptive & Perfective approach


Methodology


Dynamites Consulting has developed a high level of competency in providing Support for IT Operations remotely for global corporations. Dynamites Consulting has a unique and proven Application Management Methodology to ensure

  • Efficient knowledge transfer from existing staff
  • Effective take over of Application support
  • Smooth & transparent operations
  • Cost effective services
  • Service is in line with SLAs


Best Practices


  • Continuous improvement in application support and maintenance services with objective of lowering Total Cost of Ownership (TCO)
  • Established practice focusing on defining / improving processes
  • Feedback of lessons learned from projects to practice for wider implementation
  • Generating knowledge repository of issues / resolution for future references